Email support

Send an email to support@zoomgeeks.com.

These emails automatically create a support ticket in the Zoom support system (the ZoomGeeks technician management screen is shown below).

 

Zoom support technicians "work" the support ticket list as tickets arrive.

If this is the first issue you have submitted, a user will be created in the ZoomGeeks support system using your email address and a password will be assigned.

You can change the password if you want by logging into the system and going to My Profile. You will be sent an email from ZoomGeeks with this information.

Using this user name and password, you can log into the ZoomGeeks support site and view the tickets you have submitted.