ZoomGeeks provides a support website which tracks all submitted tickets.
This website is available for users to log in and track existing tickets or submit a new ticket.
If this is the first issue you have submitted, a user will be created in the ZoomGeeks support system using your email address and a password will be assigned.
You can change the password if you want by logging into the system and going to 'My Profile'. You will be sent an email from ZoomGeeks with this information.
Just Click on Submit a Ticket and fill in the form.
Remember the more detailed the information you provide the sooner and better we can help you.
Login with your user name and password.
To view your tickets, click on My Tickets. You tickets will be shown in the View Tickets list. You can click on the ticket and view the notes added by the ZoomGeeks Support team and/or add your own reply.
If you have ever submitted an issue with us an account was automatically made based off the email address that was used at submission or that we have on record for you. You would have received an email with the information.
If you can't remember the password that was issued you can use the password reminder option at the login screen.